Shipping policy

Processing Time
All orders are processed within 2–5 business days after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on location and shipping method selected.

• U.S. Orders: 3–7 business days

• International Orders: 7–21 business days

Order Tracking
You’ll receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 48 hours for tracking information to become available.

Shipping Carriers
We ship through major carriers such as USPS, UPS, and DHL, depending on your location and the best available service.

Customs, Duties & Taxes
Happy I’m Sad is not responsible for any customs or import taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@happyimsad.com with your order number, and we’ll help resolve the issue.

Contact Us
For any questions about shipping or delivery, reach out to support@happyimsad.com